One Komatsu Finance New Zealand customer who's very happy with the service and support he receives is Andy MacDonald, owner of Christchurch-based Advanced Excavating (2007) Ltd, who finds it "fantastic to deal with".
Andy, who set up the company about two-and-a-half years ago for someone else, then bought the company out in October last year, has been in the contracting and earthmoving business for over 20 years.
Advanced Excavating carries out a range of civil construction and earthmoving works primarily contract, but with some plant hire throughout the Canterbury region, as well as further afield in the South Island.
These include subdivision works, site works, industrial car parks, exclusively for private sector clients including housing companies, developers and other clients Andy has worked for over the years.
His Komatsu equipment includes a PC40MR-2 and a PC78MR-6 financed through Komatsu Finance NZ."We've found Komatsu Finance NZ fantastic to deal with," he said.
"In over 20 years in the industry, I've dealt with a lot of different people when financing equipment, and Komatsu Finance really simplifies things.
"They make it all very easy, and they are simple to use."They are a lot more flexible, very good to deal with, because they understand the business we are in," said Andy.
"For example, with other finance companies, if you want to turnover a piece of equipment before the term runs out, they hit you with penalties and make it very difficult for you.
"They do the simple things well like they loaned us a digger while we were waiting for the machine to turn up."
MacDonald has also been very pleased with the performance of his Komatsu machines.
"They are far superior to anything else on the market, in terms of reliability and fuel consumption," he said.
For its part, Komatsu Finance NZ is able to continue offering high levels of financial stability and strength through its backing by Komatsu Ltd and Mitsui Investment Corporation despite the recent unrest in the world of finance companies within New Zealand, according to Business Development Manager Mike Gray.
Added to this strength and support, Komatsu Finance NZ has an in-depth knowledge of the needs of customers in the construction, mining, quarrying and utility sectors as it deals only with these industries.
"We understand our customers' businesses better than other financiers, so we are better able to tailor packages to their unique requirements," he said.
"We work very closely with Komatsu NZ to ensure the most cost-effective and flexible financial arrangements for our customers.
"And because we are backed by the extensive financial resources of Komatsu Ltd and Mitsui, customers can be confident that we are here to stay," Mike said.
"Our customers include some of the largest mining and construction companies in Australia and New Zealand, who are investing many millions of dollars in Komatsu equipment financed by Komatsu Corporate Finance."