KOMATSU SERVICE CONTROLS COSTS AND OFFERS PEACE OF MIND
A Victorian resource recovery and recycling company has taken advantage of Komatsu’s Fixed Price Servicing agreements for its fleet, saving both time and money as a result.
Using two Komatsu Wheel Loaders - a WA420-3 and a WA480-6H SITA- ResourceCo receives clean construction and demolition waste streams and recycles the products into road base material.
SITA-ResourceCo commenced operations at SITA's Hampton Park Resource Recovery Precinct in Hampton Park, Victoria in early 2010, to provide an alternative construction and demolition waste resource recovery and recycling solution in the south-east corridor of Melbourne.An additional site in Adelaide also offers facilities for concrete crushing and concrete recycling.
SITA-ResourceCo Site Manager, Deane Reid, said the company liked knowing upfront what the cost of the servicing would be with no hidden catches.
"We were originally using another local company, however as our Hampton Park site is located 10 minutes from the Komatsu's Dandenong Branch, we have been able to call on Komatsu for a quicker response to our machine service needs," said Mr Reid.
"The Fixed Price Service agreement benefits SITA-ResourceCo by providing an up-front cost for our servicing requirements."
Fixed Price Service agreements covers periodical servicing of the machine, oil sample analysis, service reporting and a comprehensive condition report.
Komatsu's National Service Manager Neil Burge said Komatsu's Fixed-Price Servicing is a smart way for customers to save time and money.
"Komatsu's service teams are on hand 24 hours a day, seven days a week to ensure customer downtime is kept to a minimum," he said.
"With Komatsu Fixed Price Servicing, customers always know exactly what the cost is every time - and we can schedule a time and place that's most convenient for the operator."
All Komatsu sites and mobile service vehicles are also equipped to remove waste oil and components, ensuing environmental compliance is always achieved.
"Only genuine Komatsu parts are used and included in the offer, so operators know they are getting components specifically designed to optimise the productivity of their machine," Mr. Burge said.
Komatsu Fixed Price Servicing covers our entire range of earthmoving equipmentincluding Excavators, Bulldozers, Wheel Loaders, Motor Graders, Articulated Dump Trucks, Rigid Dump Trucks, Backhoe Loaders, Crushers and Skidsteers.
Komatsu Fixed Price Servicing provided operators with a true value maintenance solution.