Auckland – Alert Level 4
From Wednesday 1 September our branches in Auckland will continue to remain closed in compliance with the COVID-19 Alert Level 4 Restrictions that the New Zealand Government have announced.
Online Parts Orders: Customers are still able to order parts online and will be delivered in accordance with Government restrictions. my.komatsu.co.nz
Essential Services: For essential services, Komatsu NZ will support through a Management approval structure.
Barry Miller, National Aftermarket Manager
Phil Morrell, National Service Manager
027 284 0341
Rest of New Zealand – Alert Level 2
Branches outside of the Auckland boundary will be open to walk-in customers as per the COVID-19 Alert Level 2 Restrictions that our New Zealand Government have announced.
We can still support you and your business during Alert Level 2 while maintaining a high level of safety for our customers and employees.
New Equipment, Used Equipment, Rental Sales will continue to work remotely and be available to handle all enquiries. Face-to-face customer contact is allowed by appointment only where physical distancing can be observed. We are able to quote, take orders, build machines, and complete deliveries.
Contact us through our customer support centre on 0800 566 2878 or contact your local representative - Find Us - Komatsu New Zealand
Customers are able to order parts online through my.komatsu.co.nz, by calling our customer support centre 0800 566 2878 or contacting your local branch Find Us - Komatsu New Zealand
- Pick up from your local branch is available as well as courier delivery.
Our service technicians will be operating under Alert Level 2 guidelines. We follow safe practice around employee contact tracing, PPE requirements, machine cleaning, social distancing and customer contact. All our staff have been through in-depth training on how to keep safe during the Covid19 environment.
For service support contact our customer support centre 0800 566 2878 or through your local branch Find Us - Komatsu New Zealand
We thank our customers for their understanding. Komatsu New Zealand will continue to follow the latest government health advice through the COVID-19 restrictions.
If you have any questions or require further information, contact our Customer Support Centre on
0800 566 2878 or email email@example.com